Battery Replacement

Q: How much do you charge for a watch battery?

A: The price of a watch battery depends on the type of watch you have. Prices can range from $14.99 to $25.99, and we can give you the exact price once we take a look at your watch in person.

Q: Can you replace the battery for any watch brand?

A: We can replace the battery for most watch brands on site. Anything we are unable to replace we will send it to a workshop.

Q: Can I take this watch in the water after changing the battery?

A: No, it is not recommended unless the watch has been resealed and water pressure tested. In order to guarantee water resistance all gaskets must be replaced, crystal tested, and the watch is then pressure tested. For us to do this we have to ship the watch to the manufacturer.

Q: What type of battery does my watch take?

A: There are hundreds of different batteries and to determine what type of battery your watch needs, we will have to open it. 

Q: What brand batteries do you use?

A: We use either Renata (Swiss) or Maxwell (Japanese). It's dependent on the battery size.

Q: Does the cost of the battery cover labor cost?

A: Yes, our price includes the battery installation and one year warranty.

Q: How long will my battery last?

A: We warranty all watch batteries done at ZTA for one year. Typical battery life varies from 1.5 to 3 years based on the age and type of watch.

Q: Can I just buy a battery?

A: Yes, you can purchase an uninstalled battery for $8.99.

Other Repairs

Q: What kind of repairs do you do?

A: We do minor repairs on site such as battery replacement, band adjustment, and replacement pins. All other repairs are sent out to a workshop for a free estimate. 

Q: Do you do clock repairs?

A: Yes we do clock repairs, they will be sent to a workshop for a free estimate.

Q: What does the warranty cover?

A: Any watch warranty covers the movement. The exterior of the watch is based on manufacture defect and does not cover everyday wear and tear.

Q: Do you repair the buckle on a watch?

A: Yes, leather band buckles are $10.00.

Q: Can I bring my watch in to get it adjusted for free?

A: If you purchased the watch from ZTA, we adjust the band for free. If the watch was purchased from another store, the adjustment is not free.

Q: I bought a watch 2 months ago and it's not working, can you fix it?

A: With any item sold at ZTA the battery is warranted for one year, so you can bring the watch in store and we can change the battery. If your watch is not functioning after the battery change, we can have it looked after under the manufacturer warranty.

Q: The crystal (glass) is broken, can you repair it? Is it covered under warranty?

A: We do not repair watch crystal in store, we will have to send it to our workshop for a free estimate. Crystals are not covered under warranty.

Please reload